Are you a business who wants to help your local community?
Sometimes a person can feel vulnerable whilst being away from their home environment and so by displaying this sticker, you act as a point of contact for that person if they need support whilst they are out in your community.
STAFF RESPONSIBILTY
- Display the sticker in your window.
- Support a person who may feel scared, unwell, confused, lost or have been a victim of crime, by providing them with a welcoming safe environment.
- Contact either an emergency service, family member or a friend of the person.
- Look after the person whilst you wait for further assistance by providing a private area for them to stay calm.
- If possible, a hot or cold drink could be provided.
- Please allow access to your toilets, people sometimes feel very vulnerable when using public toilets.
OTHER RESPONSIBILITIES
- Good practice would be to have two members of staff to help the person.
- If a person has asked for help and needs to use the phone, this needs to be in a publicly accessible area or via a cordless phone. Try not to use the personal phones of staff.
- If you have any immediate safeguarding concerns, contact your local social care team or Kent Police.
- If there is a crime in progress or a person is in immediate danger, phone 999.
In October 2024, the BBC and Meridian news followed this scheme starting in Dover!
You can see the BBC press release here or visit our latest news section.